Frequently Asked Questions

Everything you need to know about shopping with TMC Industries.

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Standard shipping within the continental US generally takes 3-5 business days, while international shipping varies by location.

How do I initiate a return or exchange?

We offer a 30-day return policy for all unworn items with original tags. Simply visit our Returns Portal to print a prepaid shipping label and start your exchange or refund process.

How can I ensure I am ordering the right size?

Each product page features a detailed 'Size & Fit' guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

TMC Industries accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.

Are your materials ethically sourced?

Yes, we are committed to sustainable fashion. We partner only with manufacturers who adhere to fair labor practices and utilize eco-friendly fabrics whenever possible.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.